Managing Friction: Top-Down and Bottom-Up

In government and business, I have often heard that “teams in the field don’t understand the big picture” coming out of headquarters. Or, emanating from the grassroots level, “headquarters is clueless about what´s happening in the field.” How do you manage the natural friction between corporate headquarters and its divisions or subsidiaries? In Afghanistan, the tension…
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Cultural Differences: Are We Oversimplifying?

Globalism, crossing borders and interacting with people from other countries go hand in hand with cultural intelligence, that is, being aware of cultural differences, and being willing and able to adapt to them. With that notion in mind, I would dare to say that the majority of international companies take at least some initiatives towards…
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