2010 marked the eleventh year that Barclays has reported on its environmental and social performance and, for the first time, the Report has been published online alongside the Annual Report.
- Extended £43bn in gross new lending to households and businesses in the UK alone, including £7.5bn from the acquisition of Standard Life Bank.
- Supported 106,000 business start-ups in the UK – an increase of 12 per cent over 2009 and the highest number since 2003.
- Invested more than £55m in the communities where Barclays operates.
- Engaged 62,000 colleagues in volunteering, regular giving and fundraising activities.
- Launched new Climate Action Programme 2011-2015.
- Involved in £7bn worth of transactions in the clean energy and clean technology sector globally.
- Committed £1bn over the next four years to improving the customer experience.
- Achieved an 80 per cent overall score in the Dow Jones Sustainability Index.
- Ranked sixth in the global financial sector in the Global 500 Carbon Disclosure Leadership Index report and achieved an A rating in the inaugural Carbon Performance Leadership Index.
Citizenship is one of Barclays four execution priorities. Chief Executive Bob Diamond said: “Citizenship is not peripheral to our business, but rather lies at the heart of what we do – which is to employ Barclays unique resources, expertise and people to support our customers, clients and communities.”
Barclays has published its Citizenship Report 2010 at www.barclaysannualreports.com/ar2010/index.asp?pageid=96