Credibility: how leaders gain and lose it, why people demand it by James M. Kouzes, Barry Z. Posner. (San Francisco : Jossey-Bass, 2011)

Synopsis

“Leadership is personal. It’s not about the corporation, the community, or the country. It’s about you. If people don’t believe in the messenger, they won’t believe the message. If people don’t believe in you, they won’t believe in what you say. And if it’s about you, then it’s about your beliefs, your values, your principles.”— from Credibility In this best-selling book, Kouzes and Posner (authors of The Leadership Challenge), explain why leadership is above all a relationship, with credibility as the cornerstone. They provide rich examples of real managers in action and reveal the six key disciplines and related practices that strengthen a leader’s capacity for developing and sustaining credibility. Kouzes and Posner show how leaders can encourage greater initiative, risk-taking, and productivity by demonstrating trust in employees and resolving conflicts on the basis of principles, not positions.

Based on surveys of more than 15,000 people, 400 case studies, and 40 in-depth interviews, Credibility shows why leadership is above all a relationship–with credibility as the cornerstone. The authors reveal the six key disciplines and related practices that strengthen a leader’s capacity for developing and sustaining credibility.

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You can find this title at IESE’s Library catalog.