Via a range of questions, citizens were asked to express their views on various aspects of urban life. How do they assess the quality of services such as public transport, health care, education, cultural and sport facilities? Do they consider migration as an asset for their city? How do they perceive job availability or affordable housing in their cities? Are people satisfied with the place they live, the life they lead, or the financial situation of their household?
For this survey, 41,000 people have been interviewed in 79 cities and 4 urban agglomerations.
In all but eight of the cities surveyed (Athens, Athens surroundings, Istanbul, Marseille, Miskolc, Napoli, Ostrava and Palermo) at least 80% of the respondents said that they were satisfied to be living in their city.
Aalborg (99%), Hamburg (98%), Copenhagen, Groningen, Oslo and Zurich (all 97%) recorded the highest levels of satisfaction. Reykjavik was in a group of ten cities that recorded a level of 96% overall satisfaction, while in Geneva the level recorded was 89%.
The lowest satisfaction levels were found in Athens (52%), Athens surroundings (59%), Napoli (65%), Palermo (71%) and Miskolc (73%).
The study shows a rather clear pattern that the quality of life is perceived to be higher in north-west and central Europe than in the south and east.
Download the full report here.