Information and Communications Technology (ICT) – including cloud computing and the rise of software-as-a-service – has reduced the cost of innovation and market access, allowing small tech businesses to compete with established industries. This was one of the key findings of the Emerge Publication which was launched yesterday at ITU Telecom World in Bangkok, Thailand. The publication provides a review of micro, small and medium sized-enterprises in the ICT sector (tech MSMEs), as well as the environment and stakeholders which support these firms to grow and create jobs.
The report is the result of an extensive engagement and discussion with a range of actors, including Ministries of ICT, Trade and Industry, national innovation agencies, large multinational companies, academic institutions, business and technology schools, incubators, accelerators, financiers, business mentors, industry associations and MSMEs themselves. It distinguishes tech start-ups and MSMEs within the overall MSME population, describes their symbiotic relationship with the ICT sector and discusses the unique challenges faced and the interventions being applied. The report also highlights why small, young firms in particular are such important drivers of innovation and growth.