Countries in all regions of the world are continuing to make strides in their efforts to improve e-government and to provide public services online according to the report launched by the United Nations Department of Economic and Social Affairs.
In a 2018 ranking of countries on e-government development, Denmark, Australia, and Republic of Korea came out on top of a group of 40 countries, scoring very high on an index (the E-Government Development Index—EGDI), which measures countries’ use of information and communications technologies to deliver public services. Spain places 17th.
The Index captures the scope and quality of online services, status of telecommunication infrastructure and existing human capacity. This year, more countries made the top tier of the index index values in the range of 0.75 to 1.00—than in 2016 when there were 29 countries in that category.
These countries lead also respective regional ratings in Europe, Oceania and Asia. Mauritius is leading in Africa with a global rank of 66 and the United States in the Americas with a global rank of 11.
For more information about the ranking and related stories, go to the official website for the United Nations E-Government Survey 2018.