Tag Archives: E-commerce

COVID-19 and E-commerce: Findings from a Survey of Online Consumers in 9 Countries

UNCTAD is the part of the United Nations Secretariat that deals with trade, investment, and development issues. Through its E-Commerce and Digital Economy Programme, UNCTAD is uniquely placed to address the cross-cutting development implications of e-commerce and digitalization. This survey, conducted by UNCTAD and Observatory NetComm Suisse, in collaboration with NIC.br, Apertamente and Inveon, brings …
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Connecting Digital Economies: Policy Recommendations for Cross-Border Payments

The World Economic Forum has just published the report: Connecting Digital Economies: Policy Recommendations for Cross-Border Payments. The rapid expansion of access to digital payments has made it possible for consumers to conveniently make purchases for goods and services from merchants around the world. The current COVID-19 public health crisis will only accelerate digital trade …
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The Future of the Last-Mile Ecosystem

Growing demand for e-commerce delivery will result in 36% more delivery vehicles in inner cities by 2030, leading to a rise in both emissions and traffic congestion without effective intervention. Without effective intervention, urban last-mile delivery emissions and traffic congestion are on track to increase by over 30% in the top 100 cities globally. The …
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Good Practice Guide on Consumer Data

This paper aims to complement the OECD Recommendation of on Consumer Protection in E-Commerce and discuss consumer policy issues associated with consumer data practices, offering greater insights into how consumer protection authorities can and have applied the principles in the Recommendation to address those issues. The guide focuses on selected consumer data practices, including: i) …
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Africa E-commerce Agenda: Roadmap for Action

E-commerce in Africa is well underway, but it has potential to grow, creating new jobs and driving sustainable development. E-commerce stakeholders from within and beyond the continent have put together an action agenda to overcome the challenges to future e-commerce growth in the region. Goals and recommended next steps are identified in eight areas: 1. …
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