{"id":942,"date":"2023-06-21T08:05:12","date_gmt":"2023-06-21T06:05:12","guid":{"rendered":"https:\/\/blog.iese.edu\/family-business\/?p=942"},"modified":"2023-10-06T11:36:52","modified_gmt":"2023-10-06T09:36:52","slug":"how-employee-incentives-drive-innovation-in-family-firms","status":"publish","type":"post","link":"https:\/\/blog.iese.edu\/family-business\/2023\/how-employee-incentives-drive-innovation-in-family-firms\/","title":{"rendered":"How employee incentives drive innovation in family firms"},"content":{"rendered":"<p>Innovation is the name of the game in today\u2019s hypercompetitive markets: in order to survive, <strong>companies need to continuously innovate<\/strong> their products, processes and operations.<\/p>\n<p>Based on conventional wisdom, family-owned firms are at a disadvantage in this regard, with <strong>risk aversion, conservative attitudes, organizational rigidity and limited capital<\/strong> commonly cited as obstacles to innovation.<\/p>\n<p>At the same time, their <strong>anchorage to the past<\/strong> is also seen as a roadblock, undermining their openness to experimentation, adoption of new strategies and overall innovation potential.<\/p>\n<p>But are these widely held beliefs <strong><em>actually true<\/em>?<\/strong> Empirical evidence suggests otherwise.<\/p>\n<h2><strong><span style=\"color: #ff0000\">New insights on family firms and innovation<br \/>\n<\/span><\/strong><\/h2>\n<p>Family business theory and practice posits that family firms deeply rooted in tradition <strong>hold on to their history and past<\/strong>, while those less attached are more <strong>forward-looking and willing to evolve<\/strong> and explore new terrain.<\/p>\n<p>Yet <strong>academic studies challenge this view, finding little correlation between family firms\u2019 attachment to tradition and innovation outcomes.<\/strong> In fact, half of Europe\u2019s most innovative firms are family-controlled, and in emerging economies, examples abound of path-breaking innovations led by family firms.<\/p>\n<p>Based on <a href=\"https:\/\/journals.sagepub.com\/doi\/full\/10.1177\/01492063231157323?casa_token=fbB_Sj-X0PEAAAAA%3Aa3ojO1vVjo4rxku8oYnQb7FcnN2FyxUOXE9BaEixzXo-nf5dOGmIfhuAugfSEiUKtoSDjZq3OriM\" target=\"_blank\" rel=\"noopener\"><strong>recent research<\/strong><\/a>, employee incentives might play a role in a family firm\u2019s ability to drive innovation.<\/p>\n<h2><strong><span style=\"color: #ff0000\">Employee incentives and innovation<\/span><br \/>\n<\/strong><\/h2>\n<p>By sharing knowledge and promoting change, <strong>employees are vital to spurring organizational innovation<\/strong>, yet the best incentives to motivate them are the subject of debate.<\/p>\n<p>Some scholars say <strong>economic, calculative-based incentives<\/strong> based on tangible rewards are more effective, while others suggest point to a <strong>collaborative and relationship-based incentive system<\/strong>, grounded on teamwork and collaboration.<\/p>\n<p>This debate extends to the realm of family business, where <strong>academics are divided<\/strong> on which model best inspires employee-led innovation: controlling and contractual human resource management (HRM) systems or a more supportive, flexible approach.<\/p>\n<h2><strong><span style=\"color: #ff0000\">Striking the right balance<\/span><\/strong><\/h2>\n<p>Inspiring innovation in family firms requires a nuanced approach by acknowledging the diversity among them. Their degree of attachment to tradition has a significant effect, <strong><a href=\"https:\/\/journals.sagepub.com\/doi\/full\/10.1177\/01492063231157323?casa_token=fbB_Sj-X0PEAAAAA%3Aa3ojO1vVjo4rxku8oYnQb7FcnN2FyxUOXE9BaEixzXo-nf5dOGmIfhuAugfSEiUKtoSDjZq3OriM\" target=\"_blank\" rel=\"noopener\">as found in the aforementioned study<\/a><\/strong>:<\/p>\n<p><strong>(1) In family firms with a <em><strong>h<\/strong>igh <\/em>attachment to tradition, a supportive and flexible approach leads to higher levels of innovation. <\/strong><\/p>\n<p>This approach eschews economic HRM constructs like salary incentives or pay-for-performance models and focuses instead on non-economic aspects such as:<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><strong>Employee participation<\/strong>: non-family managers are involved in key strategic decision-making roles or leading teams from different functional areas, which fosters a sense of ownership and contribution to the firm\u2019s heritage.<\/li>\n<li><strong>Work-life balance<\/strong>: providing employees with the flexibility to attend to unexpected personal circumstances. By trusting their employees and showing concern for their well-being, these firms inspire reciprocity in the form of commitment and behaviors conducive to innovation<strong>.<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>(2) In family firms with a <em>low<\/em> attachment to tradition, salary incentives combined with employee participation in decision-making lead to higher levels of innovation. <\/strong><\/p>\n<p>Both the business-owning family and employees adopt a <strong>transactional and economic approach<\/strong>, in which successful innovation is recognized and rewarded in monetary terms.<\/p>\n<p>Employee participation in decision-making is still important to ensure alignment, yet <strong>serves primarily as a means<\/strong> to hold them accountable for their decisions and outcomes.<\/p>\n<p>By incentivizing employees with financial rewards and decision-making opportunities, these firms foster innovation by <strong>charging employees with innovation-related responsibilities<\/strong> and adequately compensating them for their success.<\/p>\n<p>So<strong> are family firms truly less equipped to drive innovation?<\/strong> The findings of this study clearly show otherwise, while shedding new light on the <strong>specific role of tradition<\/strong> in organizational dynamics.<\/p>\n<p>By implementing the <strong>most appropriate employee incentives<\/strong>, family-owned firms can inspire their employees to think more creatively, embrace new strategies and contribute to the firm&#8217;s long-term success in an ever-changing business landscape.<\/p>\n<p><em>Homepage image by<\/em><span class=\"rTNyH RZQOk\"><em> <a href=\"https:\/\/unsplash.com\/@kvalifik?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\" target=\"_blank\" rel=\"noopener\">Kvalifik<\/a> on <\/em><a href=\"https:\/\/unsplash.com\/photos\/5Q07sS54D0Q?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\" target=\"_blank\" rel=\"noopener\"><em>Unsplash<\/em><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Innovation is the name of the game in today\u2019s hypercompetitive markets: in order to survive, companies need to continuously innovate their products, processes and operations. Based on conventional wisdom, family-owned firms are at a disadvantage in this regard, with risk aversion, conservative attitudes, organizational rigidity and limited capital commonly cited as obstacles to innovation. At [&hellip;]<\/p>\n","protected":false},"author":2305,"featured_media":957,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[352],"tags":[119644,25308,240,119645],"class_list":["post-942","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-employee-incentives","tag-human-resources","tag-innovation","tag-tradition","megacategoria-mc-family-business"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Innovation is the name of the game in today\u2019s hypercompetitive markets: in order to survive, companies need to continuously innovate their products, processes and operations. 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