Are You as Digital as You Think?

We’re all digital, right? We use technology constantly at work – not to mention at home – to communicate, organize and produce. But while it’s true that we’re surrounded by technology, you may not be as digital as you think. Developing a digital mindset in the workplace goes far beyond adopting the latest technological tools to make work easier or more efficient (though that’s important, too). The digital mindset has to do with fundamentally re-thinking the way you approach your business. And… Read More

Preparing Your People Division for an AI World

No one doubts that artificial intelligence (AI) is proving ever-more reliable at predicting what groceries you’re likely to buy, which movie you’d enjoy watching and how you’d normally answer an email. Few doubt that it has enormous potential in areas such as diagnosing illness and powering self-driving vehicles. But in managing people? For a human resources manager, much of the appeal of AI lies in the promise that algorithms can help eliminate human error and bias, helping us to make more rational,… Read More

Trends for 2020 and Beyond: Defining Purpose

U.S. presidential elections. The moment of truth for Brexit. Negative interest rates. Heightened scrutiny of tech giants. Escalating U.S.-China trade tensions. Slowing global growth. There will be much for businesses to watch out for on the economic and geopolitical fronts during 2020. But one of the biggest trends for the year may also be one of the most enduring: purpose. Businesses across the globe are rediscovering the need to find purpose in what they do, and are looking at ways to implement… Read More

Integrating Design Thinking: 6 Key Factors

“We can’t solve problems by using the same kind of thinking we used when we created them.” – Albert Einstein While the world’s most famous physicist wasn’t an expert in design thinking, he certainly made a good case for it! More than a process, design thinking is an approach that helps organizations address complex, human-centered problems and better serve their end-users by challenging prevailing assumptions, identifying novel concepts and delivering superior solutions. To this end, design thinking leverages a robust set of… Read More

Global Industry: The Last Frontier of Digital Disruption

Digital disruption has unleashed numerous effects, upending global businesses and shortening company life cycles, particularly for organizations in the service and retail sectors. Light on assets, these firms are able to rapidly scale their operations by leveraging platform-based business models and new technologies to quickly train their workforce. But what about industry? Like all sectors, global manufacturers have felt the effects of technological change, geopolitical turbulence and evolving markets, shifts that have forced them to increase their agility and flexibility in order… Read More

Cultivating a Mission-Driven Workplace Through Positive Leadership

It’s no secret that employee engagement is the primary driver of corporate performance, yet its importance had never been quantified until relatively recently. The numbers speak for themselves: in their research of more than 400,000 global employees, Gallup and Queen’s School of Business were able to draw a direct line between firms with engaged employees and lower rates of absenteeism, turnover, safety incidents and quality defects. At the same time, their “good numbers” were up: these companies reported higher productivity, profitability, customer… Read More

Innovate Like an Entrepreneur, Even if You Aren’t One

  If you work at a startup, innovation is part of your day-to-day. But if you’re at a more established company, particularly a larger one, the pace of change is likely slower. But that shouldn’t stop you from innovating and, in fact, the survival of your company may depend on it. Disruptive examples abound, but take hospitality company Hilton. Founded 100 years ago, it has hotels and other properties with around 850,000 rooms across the globe and a market capitalization of about… Read More

3 Considerations for Profitable Real Estate Investments

“When it comes to investing in real estate, only three things matter: Location, location and location!” If we’ve heard it once, we’ve heard it a thousand times! It’s supposedly the number one rule in real estate – but is it really true? Not according to Prof. Carles Vergara of IESE’s Department of Financial Management. In his view, the time has come to put this tired mantra to rest. “The global financial downturn taught us numerous lessons, including the importance of avoiding a… Read More

6 Strategies for Maximizing the Matrix

Matrix structures have fallen in and out of favor since they first emerged in the 1960s yet have increasingly gained traction over the last 20 years amid the mounting pressures of globalization and competition. Sharing functions across the organization, matrix structures have separate chains of command, one for permanent function-based roles and another for short-term strategic projects. For employees, this means that they have at least one boss, a system which has its pros and cons. On the plus side, matrices allow… Read More

Build Your Team by Building Trust

As AI, automation and other technologies continue to gain traction, global firms will increasingly rely on the caliber of their talent pool as a source of competitive advantage. In this new landscape, team dynamics – defined as the unconscious system of behaviors and psychological processes within social groups – will be key to maximizing creativity, productivity and effectiveness. Like most relationships, optimal team dynamics don’t emerge on their own. Rather, they must be continuously nurtured in order to foster a climate of… Read More