Are You as Digital as You Think?

We’re all digital, right? We use technology constantly at work – not to mention at home – to communicate, organize and produce. But while it’s true that we’re surrounded by technology, you may not be as digital as you think. Developing a digital mindset in the workplace goes far beyond adopting the latest technological tools to make work easier or more efficient (though that’s important, too). The digital mindset has to do with fundamentally re-thinking the way you approach your business. And… Read More

Preparing Your People Division for an AI World

No one doubts that artificial intelligence (AI) is proving ever-more reliable at predicting what groceries you’re likely to buy, which movie you’d enjoy watching and how you’d normally answer an email. Few doubt that it has enormous potential in areas such as diagnosing illness and powering self-driving vehicles. But in managing people? For a human resources manager, much of the appeal of AI lies in the promise that algorithms can help eliminate human error and bias, helping us to make more rational,… Read More

Cultivating a Mission-Driven Workplace Through Positive Leadership

It’s no secret that employee engagement is the primary driver of corporate performance, yet its importance had never been quantified until relatively recently. The numbers speak for themselves: in their research of more than 400,000 global employees, Gallup and Queen’s School of Business were able to draw a direct line between firms with engaged employees and lower rates of absenteeism, turnover, safety incidents and quality defects. At the same time, their “good numbers” were up: these companies reported higher productivity, profitability, customer… Read More

Build Your Team by Building Trust

As AI, automation and other technologies continue to gain traction, global firms will increasingly rely on the caliber of their talent pool as a source of competitive advantage. In this new landscape, team dynamics – defined as the unconscious system of behaviors and psychological processes within social groups – will be key to maximizing creativity, productivity and effectiveness. Like most relationships, optimal team dynamics don’t emerge on their own. Rather, they must be continuously nurtured in order to foster a climate of… Read More

To Step Up Your Leadership, First Take a Step Back

In our digitally driven world, technology is revolutionizing and reshaping the way we work, live and conduct business. It won’t be long before many of these technological advances become commoditized, prompting firms to increasingly rely on the caliber of their people to gain competitive advantage. According to Edward S. Hess, a professor at the University of Virginia and the author of Humility Is the New Smart: Rethinking Human Excellence in the Smart Machine Age, “Technology will require businesses to become much more… Read More

The Power of Non-Verbal Communication

Your words aren’t as important as the conviction, passion and energy behind them, as Mark Twain used to say. When delivering a speech, your non-verbal communication is at least as important – if not more – than what you actually say. When used well, body language is a powerful tool that can help you gain credibility and persuade your audience. A good command of public speaking and staging will enable you to persuade and convince by honestly and effectively communicating with your… Read More

Discovering Business Opportunities in a Digital Age

Digital transformation has turned the global economy on its head over the past two decades, paving the way for new business models while toppling long-established players unable to keep pace with evolving technologies and changing customer needs. In order to adequately assess the threats and opportunities in this new environment, IESE Prof. Josep Valor urges senior decision-makers to keep five core concepts on their radars: The Power of Platforms In today’s digital age, successful business models are often platforms, which facilitate communications and… Read More

7 Keys for Successful Strategy Execution

When faced with steering their firms in a new direction, CEOs can take months to craft a corporate strategy yet still fail to reach their destination. What’s missing to successfully translate strategy into action? Beyond blockbuster ideas and the best-laid plans, successful strategic leadership is built from the ground up, from thousands of concrete actions interweaved into the firm’s day-to-day. “Formulation and implementation shouldn’t be considered as separate processes,” says IESE Prof. Fabrizio Ferraro. “More importantly, they are not the outcome of… Read More

Building Your Business With Artificial Intelligence

As the business impact of artificial intelligence continues to expand, definitions abound to explain exactly what it entails. For IESE Prof. Sampsa Samila, AI can be boiled down to six words – “data-driven predictions based on past patterns” – but with a caveat. “We commonly use the word ‘prediction’ for a lot of different scenarios. We predict the weather, we predict where we’ll get the best price, we predict which products customers will like, we predict diagnoses based on X-ray images… We… Read More

Developing Metacapabilities for a Digital World

Digital transformation has opened up a floodgate of possibilities for global businesses, allowing them to boost efficiency, leverage new opportunities, expand their market reach and better meet consumer needs. To exploit its potential for competitive advantage, however, firms need to integrate digital as a core component of their corporate strategy. While industries will be forced to develop unique, sector-specific capabilities to stay competitive, IESE Professor Evgeny Káganer has also observed a series of metacapabilities that are critical to long-term corporate success. “Digitalization… Read More