Are You Ready for Online Negotiations?

Negotiations can take many forms: they can be face-to-face or in a team or multilateral, and in some, multicultural factors play a large role. But in an increasingly interconnected and global world, negotiations marked by physical distance and the use of new communication technologies are more and more common. Without doubt, the means through which we interact affects the quality and the outcome of negotiations. The further apart we are physically, the harder it is to build a fluid relationship based on… Read More

Risky Business: Communicating in Turbulent Times

Remember when communicating in high-risk situations seemed like something that companies operating in political hotspots required? Or formed part of contingency plans that you never fully expected to implement? 2020 has changed all that. With the coronavirus spreading across the globe, communicating in risk situations has become the function of companies and business leaders around the world. Yago de la Cierva, a professor of Managing People in Organizations at IESE, is an expert in communications, especially in crisis situations. He has advice… Read More