Integrating Design Thinking: 6 Key Factors

“We can’t solve problems by using the same kind of thinking we used when we created them.” – Albert Einstein While the world’s most famous physicist wasn’t an expert in design thinking, he certainly made a good case for it! More than a process, design thinking is an approach that helps organizations address complex, human-centered problems and better serve their end-users by challenging prevailing assumptions, identifying novel concepts and delivering superior solutions. To this end, design thinking leverages a robust set of… Read More

6 Strategies for Maximizing the Matrix

Matrix structures have fallen in and out of favor since they first emerged in the 1960s yet have increasingly gained traction over the last 20 years amid the mounting pressures of globalization and competition. Sharing functions across the organization, matrix structures have separate chains of command, one for permanent function-based roles and another for short-term strategic projects. For employees, this means that they have at least one boss, a system which has its pros and cons. On the plus side, matrices allow… Read More

Bridging Cultural Divides at the Negotiating Table

Despite painstaking preparations and the best intentions to reach win-win results, negotiations sometimes derail. Build rapport, practice active listening and explore options instead of immediately making offers, advise the experts. This is hard enough as it is, so what happens when cultural differences are added into the mix? “When we negotiate with people from other cultures, we sometimes make assumptions on their intentions and aspirations that may or may not be true,” says Prof. Kandarp Mehta of IESE’s Entrepreneurship Department and Negotiation… Read More

The Power of Purpose-Driven Brands

Before the arrival of the internet, millennials and Simon Sinek urging us to “start with the why”, marketing strategists were more concerned with communicating an offering’s features (What does your product or service do? What need does it fulfill?) and its positioning (How is it different/better than the competition?) than the corporate values that support it. Since then, millennials came of age and began questioning traditional profit-based business models. More socially aware than previous generations, they want their work to drive positive… Read More

Why did I do that? Unexpected reasons for taking decisions – and what to do about them

  Some studies estimate that we take 200 decisions a day … just related to food. That’s so many decisions that we can’t possibly put reasoned thought into every one of them, meaning that we make many choices without full awareness or room for reflection. Why is this relevant to the workplace? Because decision-making is a fundamental part of an executive’s life, and the impact of those decisions goes far beyond wondering why we had a second serving of potatoes at dinner…. Read More

Are Your Decisions Right for Uncertain Times?

Each year, many companies collapse under the weight of bad strategies and unforeseen circumstances. Business decisions are never made under perfect conditions. We never have access to all the relevant information. And it is impossible to weigh each and every risk with complete accuracy. It is possible, however, for managers to make better decisions and mitigate risk, by using tools and insights gleaned from research in the fields of economics, management, and psychology. Below you will find a roundup of highlights from… Read More