How is digitalization impacting our customers’ habits and behaviors? How will they interact with our products and services in 10 years’ time? How “digitally mature” is our sector? How are our competitors applying technology? What percentage of our revenues and margin could we lose over the next five years if we do nothing? What investments […]
New times, same purpose
This is my first-ever blog post and it couldn’t be in a more ideal setting: IESE’s Family-Owned Business Blog, which today enters a new phase as Josep Tàpies advanced last week in his post. From now on, this blog will be a group effort, with contributions from every member of IESE’s Chair of Family-Owned Business’ […]