The fourth Consumer Markets Scoreboard published by the European Commission reveals that investments, real estate services and internet service provision are the three services markets most likely to be failing consumers across the EU. Among the goods markets that scored lowest are the meat market, second-hand cars and clothing and footwear.
For the first time, the scoreboard looks at 50 specific markets accounting for over 60 percent of the consumer household budget. The ranking is based on a set of indicators, such as possibilities for comparing goods and services, consumer confidence and satisfaction, problems and complaints, ease of switching service providers and prices.
To learn more or order a copy of this report, visit the European Commission website.