Links Between Quality of Work and Performance

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Eurofound has just published the report, “Links Between Quality of Work and Performance,” based on 21 case studies in four sectors (electromechanical engineering, food manufacturing, financial services and insurance activities, and wholesale and retail) across six countries: Austria, the Czech Republic, Germany, France, Spain and Sweden.

The study investigates whether and how improvement of the quality of work can boost employee and company performance. The report confirms that the link between quality of work and performance relates to training, skills and employability. Training contributes to improved performance mostly through increased ability to use technology and to meet customer demands. Training is also used when the potential alternative, recruitment, is a less optimal investment.

Access the full text here.