Developments in information and communication technology (ICT) have been among the key drivers of change in working life over the past two decades. Specifically, telework and ICT-based mobile work (TICTM) exemplifies how digital technology has led to more flexible workplace and working time practices. However, the ability to work anywhere and at any time can lead to greater work intensification, competition and work-on-demand. If this is not explicitly addressed, it threatens to override the advantages that ICT-based flexible working brings to work–life balance. As part of Eurofound’s extensive research into the impact of TICTM on working conditions and on work–life balance, this report aims to provide policymakers with ways to address new challenges in the world of work and to serve as a reference for future initiatives in relation to digitalisation, working time and work–life balance.
Download the full Eurofound report here.