The implications of the COVID-19 crisis are profound for consumer and small-business banks, and the steps they take now will shape operations long into the future. The report is available from the McKinsey website.
Managing modern consumer-goods supply chains is demanding, but measuring supply-chain performance should be simple. It isn’t yet— because of an inconsistent approach to the critical OTIF metric. The report is available from the Mckinsey website
Developed in partnership with comScore and the e-tailing group, this study by UPS is designed to provide insights into online shoppers’ behaviors and preferences. The report is available here