Tag Archives: Retail banking

Retail Banking. Are banks prepared for a new turning point in the retail banking landscape?

Roland Berger has published a new study on retail banking that warns that a new era in retail banking is dawning, as a result primarily of evolving consumer behavior and changes in the business model. The report is available to download from the Roland Berger website.

Retail Banking in CEE: Exploiting the Potential of the Micro Business Segment

Since 2009, banks in Central and Eastern Europe have had to shift their focus from growth to the definition of a sustainable bank size and to the handling of non-performing loans (NPLs). Stopping the growth of NPL volumes, their collection and workout was the most frequently discussed topic for some years, but in 2011 something …
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Retail banking in CEE – Debt collection in times of crisis

A new study by the European Financial Marketing Association (Efma) and Roland Berger Strategy Consultants entitled “Retail Banking in CEE – Debt Collection in Times of Crisis” reveals key findings and areas for improvement in debt collection practices across Europe. The report contains an overview of the recent developments and outlooks in the retail credit …
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The New Bank Consumer

Retail bank services have exploded over the past 20 years as new products are delivered through a host of new channels. As a result, complexity and costs are rising, and profit margins are being squeezed. Retail banks need to develop new sales approaches to meet the preferences of the modern-day customer. This paper is presented …
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The Outlook for Retail Banking in Europe and the US

(CC) bitzcelt/Flickr The global financial markets have suffered a serious blow from the financial crisis of 2007-2008 and the ensuing economic recession. The blurring of boundaries between retail and investment banking meant that few banks escaped unscathed, despite the origins of the crisis lying in the trading and securitization markets. The retail banking industry has …
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World Retail Banking Report 2009

Capgemini, the European Financial Management & Marketing Association (EFMA) and UniCredit present their sixth annual World Retail Banking Report. The 2009 report analyzes the impact of the financial crisis on mortgages using data gathered from on an extensive market survey, 54 banking interviews and an in-depth mortgage profitability analysis. The results provide an overview of …
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