Research Papers - Beatriz Muñoz-Seca

2011: “A business model for cultural services: Joint design and production of a customer experience”. IESE, Working Paper.
2008: “An approach to facilitate problem solving: individualizing the problem proposition”. Research Paper nº 768 IESE.
2003: “Four Dimensions to Induce Learning: The Challenge Profile”, with Cássia Silva Santiago, IESE. Research Paper nº 520.
2000: “Ethics, Operations Management and Globalization: Current Practices in Management Operations: Economic, Social and Ethical Aspects” IESE.
2000: “Towards a Learning Society”. Proceedings. “Towards a Europe of knowledge: Policy spaces to generate learning”, Portuguese Presidency Seminar: Commission of the European Communities.
2000: “A brief synopsis of the Spanish industry”. Working Paper, OP-00-5 IESE.
1999: Project SINFO XXI, Management for New Technology, Ministry of Industry and Energy. Coordinator and director of research.
1998: “Using technology to enhance business education. A USA-European perspective including empirical evidence” with Aleda V. Roth, J. Riverola, Elena Revilla. DSI Annual meeting at Las Vegas: State University of Innovative Education, Utah, Proceedings.
1998: “Using technology to enhance business education. A USA-European perspective including empirical evidence” UNC Research Report.
1998: “The training needs of the future unemployed: Inference and technological competencies” In search of a European response to training for competitive advantage: How to improve adaptability of enterprises and workers, Commission of the European Communities DG-XXII, Seminar proceedings at IESE, Madrid (Spain).
1998: “In search of a European response to training for competitive advantage”. Director of the research project. Commission of the European Communities.
1998: “Building and generating a creative and flexible work force: Key competencies” IESE. Research Paper nº 359.
1997: “A diagnostic tool for the small to medium size manufacturer’s strategy development through analysis of current operations” with L. Sprague y J. Riverola, DSI en Australia. Proceedings. Fourth International meeting. Decision Sciences Institute.
1997: “Accomplishing Europe through education and training”, Study group on Education and Training. Commission of the European Communities. Report. CEE.
1997: “Competing through operations: a hotel competitiveness diagnostic tool” in collaboration with J. Riverola and L. Sprague, Managing Service Operations, IESE Business School, Proceedings.
1997: “Project DSS Diagnostic and Proposal” Study and diagnostic of a pilot Project DSS for the Spanish Unity DG XVI. Commission of the European Communities.
1997: “A new way to define Operations in the Hotel Industry”, IESE Research Division. Research Paper nº 340.
1997: “Development and implementation of a Management Operations Diagnostic to Improve Competitive Strengths”. Coordinator and Director of Research of the research Project Phare, Program ACE, European Economic Community.
1997: “Learning in Firms, Specially SMES, DG-XXII, European Commission. Coordinator and Director of Research.
1996: “Preliminary Results from Spain on the GMRG questionnaire”. Reunión del DSI México. Proceedings.
1995: “Project IATT” (Instituto Andaluz de Tecnologías del Turismo), Consejería de Turismo de la Junta de Andalucía.
1995: “Enseñanza de las operaciones con el apoyo de Multimedia”. Research Project at the IESE Business School.
1994: “Technology Management in Spain” in collaboration with J. Riverola, IESE, Research Paper nº 278.
1994: “Operations Strategic Analysis: Static and Dynamic Design” Operations Strategy and Performance, University of Cambridge, Manufacturing Engineering Group. Proceedings.
1993: International Interfim Cooperation “Generating Learning Through Interfirm Cooperation in SMES: A key element to become the best in a Global Market”. Portugal, October. Proceedings.
1993: “Transferencia e implantación de una metodología de diagnóstico de la base de conocimiento del INTA”. Project for the Instituto National de Técnico Aeroespacial, in collaboration with J. Riverola.
1993: Project CASTA (Centro Andaluz de Servicios Tecnológicos Aplicados), with J. Riverola, for the Instituto de Fomento de Andalucía.
1993: Project Iberdrola. “Transferencia e implantación de una metodología de diagnóstico de competencias esenciales” in collaboration with J. Riverola.
1993: “El conocimiento y el desarrollo de la tecnología en la EXPO’92: La intensificación de las ventajas, competitivas de Andalucía como resultado” with J. Riverola, R. Andreu & J. Valor, TECNO-EXPO’93.
1993: Project DIES, Analysis and implantation in the company Danobat (Grupo Mondragón) of the DIES methodology (Diagnostic of the Operations Competitiveness). Project agreed by the Basque Government. Collaborator: IKERLAN (Consulter Technological del Grupo Mondragón).
1992: “Innovation: Key elements and characteristics”, IESE. Research Paper nº 236.
1992: “Key elements for a community industrial training strategy for the 90 focused in SMES”. Task Force of Human Resources, Education and Youth. Commission of the European Communities.
1991: “A framework for the TFHR Programs: Concepts and policy implications” Task Force of Human Resources, Education and Youth. Commission of the European Communities.
1991: “The INFOSMES Diagnosis tool and methodology” DG-XXIII, Commission of the European Communities. Research Paper nº 200.
1991: PhD “Training for continuous improvement in the firm and its operations. A framework and its policy making implications from the EEC perspective”, Universidad de Navarra, Faculty of Education Sciences.
1990: “Infosmes, a research project on information and innovation SMEs” DGXXIII, Commission of the European Communities.
1990: “Strategic design of operations: A model and a methodology” in collaboration with J. Riverola. IESE, Research Paper nº 205.
1989: “Implementing Innovation Projects: A paradigm and its implications” in collaboration with J. Riverola IESE, Research Paper nº 154.
1987: “Managing Innovation Projects” in collaboration with J. Riverola.