Conversations with business leaders from a number of sub-Saharan Africa (SSA) countries revealed that recruiting and retaining talent is one of the most important challenges they face – if not the most important. The 2017 African business outlook survey confirmed that this experience is generalized. How do companies cope with this challenge? Recruiting talent: digital […]
Into Africa: Routes to Failure and Success!
When I told a Spanish friend about my engagement with Africa, she said: “I’d love to go there and get them organized!” I thought to myself, “Thank God you’re not going!” My friend’s attitude is the same as that of some MNCs and NGOs: it’s an ethnocentric perspective that doesn’t recognize country differences – not to mention the value of […]
Localizing international quality standards
Standards are meant to ensure that products and services are safe, reliable and of good quality. More often than not, there are multiple ways in which standards can be met, depending on the context and external conditions. That’s why it’s important to localize international quality standards, ensuring the standard is achieved but taking into account local […]