Energy and physical stamina are personal characteristics that tend to be associated with power. Based on their physical appearance, Nigerians could be compared to US basketball players. This feature can be intimidating, and especially so when it comes along with a loud voice. In fact, Nigerians describe themselves as “loud and proud.” This is one […]
Doing business in Africa: some practical advice
Last week I heard a talk by a consultant from Roland Berger who specialized in Sub-Saharan and Southern Africa. He offered some practical advice for doing business in Africa. This is what he said, and some of my experiences of how it holds true: 1. Take market intelligence and customer understanding seriously: product-oriented companies won’t make […]
Thinking long-term in Africa
Welcome back after the break! When I came back from Africa, one of my colleagues at IESE told me: “Africa, you’re re-energized!” Indeed, I am. One of the energy shots came from meeting the CEO of a leading bank in Kenya and East Africa. His approach illustrates that thinking long-term pays off in Africa. To the […]
It takes local management to succeed in Africa
At a meeting with the management team of a company in Nairobi, I was asked: “Our company started operations in Nigeria two years ago. So far, we have not succeeded. Based on your discussions with Pan-African companies, why do you think this is the case?” I had some seconds to reflect. It could not be […]
Pygmalion in (African) management
“A lady is a woman who is treated like a lady.” You remember probably this line from My Fair Lady. In a classic Harvard Business Review article, J. Sterling Livingston coined the expression “Pygmalion in management.” The main point of the article was that “a manager’s expectations are the key to a subordinate’s performance and […]
