Apple‘s map application failure on the new iPhone, combined with the company dropping the Google map app, has led Apple lovers for the first time to consider moving to another platform, says Prof. Sandra Sieber. People react negatively if they feel they are being locked in. In online services, meeting customer need is paramount, even if it reduces the bottom line.
2 thoughts on “What Matters Most Is the Consumer”
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the post Job transition will be difficult for Apple in terms of maintaining the innovation momentum and flawless execution of products we had come to expect from apple.
Its seems like Apple now has to operate like a normal company as opposed to how it operated under Jobs.
love them or hate them, apple will always be the got to have item, even if they are the most expensive