Who we are depends on what we have decided to be

Our lives and the organizations we belong to depend on two factors: the decisions we make and the external environment. The external environment is made up of all the circumstances that surround us, which we have no control over, or any way to influence. A person may be smart or foolish, tall or short, French,…

Pygmalion in (African) management

"A lady is a woman who is treated like a lady." You remember probably this line from My Fair Lady. In a classic Harvard Business Review article, J. Sterling Livingston coined the expression "Pygmalion in management." The main point of the article was that "a manager's expectations are the key to a subordinate's performance and…
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Digital Density Is Disrupting the Taxi Industry

Digital density has three ingredients: the number of connections, interactions and the amount of information we can exchange through these connections. As digital density is increasing it is disrupting the taxi industry as well as many other analog and traditional business model, says Prof. Javier Zamora. We may arrive at the point where 100% digital…
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