Years ago in a family business, both the president (father) and CEO (son) made the same confession: “We constantly clash and argue in every meeting—right in front of our managers.” I told them we needed to find a solution. Their response came in unison—blunt and unequivocal: “This problem has no solution.” I decided to take […]
Navigating conflict in family business
Conflict is an inherent part of human interaction, arising whenever there is a divergence of opinion or interest on a concrete issue. In the context of family businesses, the most successful organizations anticipate and manage conflict before it arises. These companies recognize conflict as a natural occurrence: if it hasn’t cropped up yet, it’s only […]