Co-author: Uzay Sezer This article was co-written by Uzay Sezer. Holder of a PhD in Business Administration and Management from Università Bocconi, his research explores family firms, corporate governance and incentive designs. On March 16, IESE’s Madrid campus welcomed renowned scholars, business leaders and investors for the 2026 IESE CCG-ESGI Conference, “Family Firms: Purpose, Economic Performance […]
Trust and communication, the keys to higher productivity
Declining productivity is a constant concern for both governments and companies, especially small- and medium-sized ones. And it’s no wonder: private enterprises generate over 80% of jobs in developed countries, and 90% in developing economies. Many employers wonder if hybrid work formats are to blame for this decline, or at least struggle to define effective […]
Why Building Trust Benefits Your Company
Trust has been the crux of economic exchanges since the creation of the world’s first marketplaces millennia ago. While several research studies have focused on trust in bilateral relationships, less is known about its broader social and economic ramifications and the specific role of family businesses. In this Forbes article, IESE Prof. Jeroen Neckebrouck shares […]
The ripple effect of trust and the family firm
When searching for a new supplier, investor or manager, what’s your number one criterion? Industry reputation? A core metric? Economic cost or benefit? While all relevant criteria, there is another that trumps them all: trust. Defined in academic literature as the willingness of one party to be vulnerable to the actions of another, trust has […]
Trust and family firms: what do we know?
Recognized by UNESCO as Intangible Cultural Heritage of Humanity, castells are human towers whose origins date back to the early 18th century in Catalunya. At a recent teambuilding event with other IESE faculty, I had the chance to discover their history – and experience first hand! – what it takes to build a castell. They […]