How would you picture a business traveler? Would you have an image of a successful person in a smart casual business outfit, who is extremely efficient arranging work matters over the smartphone or an ultrathin laptop, while sipping a take-away coffee in an airport lounge? That would be the average picture you get from Google,…

The other day I watched the movie Intern. It is a light and entertaining comedy, which also makes some good points. Specifically, the story features a 70-year-old widower Ben, played by Robert de Niro, who becomes a senior intern at an online fashion company run by young and ambitious Jules (played by Anne Hathaway). Although…

Integral to the global business landscape is intercultural contact and communication. As such, one of the basic requirements for people to successfully deal with this diverse landscape is cultural sensitivity, or cultural intelligence (CQ). Be it international student-trainees, temporary expatriates, permanent migrants, or local workers of a multinational company, we would want these people to…