In my interviews with managers from sub-Saharan African countries, I was surprised that – without my bringing up the topic – a large majority of them made a comment of this sort: "You know, what drives this company is job creation… Of course, we want to make money, and we do make money, but what…

Last year, the only two expatriates of the Ghanaian affiliate of a service company  were wondering what to offer their employees as a Christmas gift. With very good sense, they thought the best would be for the employees to decide themselves. The only condition was that it would be the same for everybody, so they…

Last week I attended a conference of business school administrators hosted by IESE Business School. The theme was "Quality in context: Management education for the developing world," and the focus was on Africa. In one of the panels, a leader from one of the most prominent MNCs, which has operations in 13 African countries, highlighted…