Pygmalion in (African) management

"A lady is a woman who is treated like a lady." You remember probably this line from My Fair Lady. In a classic Harvard Business Review article, J. Sterling Livingston coined the expression "Pygmalion in management." The main point of the article was that "a manager's expectations are the key to a subordinate's performance and…
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Cooperating with suppliers

Last week I interviewed the Country Manager for Kenya of a large agricultural trading group. The group originated in Africa, and it operates worldwide. What attracted my attention the most is its cooperative approach to dealing with its suppliers. In this group, they buy commodity products from small farmers, and accumulate their volumes to sell.…
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A New Monetary Policy?

After the injection of capital announced by Mario Draghi, President of the European Central Bank (ECB), I stopped to reexamine what I knew about monetary policy and what I believe I know now. What conclusion did I reach? At first I thought, “This is not the monetary policy that I studied and have taught for…
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