In government and business, I have often heard that “teams in the field don’t understand the big picture” coming out of headquarters. Or, emanating from the grassroots level, “headquarters is clueless about what´s happening in the field.” How do you manage the natural friction between corporate headquarters and its divisions or subsidiaries? In Afghanistan, the tension […]
Leadership: finding a sweet spot between flexibility and control
I recall when I first started out as an officer in the military, it took time and me making mistakes to figure out a healthy balance between flexibility and discipline. During one of my first training exercises, I sat back and gave up some of my autonomy, trusting my subordinate leaders to get the job […]