4 decision-making models in family firms: which is best?

Among their unique characteristics, family businesses pursue both financial goals and non-economic aims such as preserving the family legacy and promoting community development. This dual perspective can lead to misalignment among family members regarding organizational priorities, while raising important questions: How should family firms integrate divergent perspectives in their decision-making processes? What’s the best structure […]

Evolving perspectives on ownership in family firms

In traditional economic-based views on governance, owners are often portrayed in a somewhat passive role, with an emphasis on the incentive structures they install to motivate employees and other key stakeholders. Under these frameworks, owners provide financial resources, while management–driven by the right incentives–execute day-to-day operations to create value. Yet this perspective fails to fully […]

How employee incentives drive innovation in family firms

Innovation is the name of the game in today’s hypercompetitive markets: in order to survive, companies need to continuously innovate their products, processes and operations. Based on conventional wisdom, family-owned firms are at a disadvantage in this regard, with risk aversion, conservative attitudes, organizational rigidity and limited capital commonly cited as obstacles to innovation. At […]

The ripple effect of trust and the family firm

When searching for a new supplier, investor or manager, what’s your number one criterion? Industry reputation? A core metric? Economic cost or benefit? While all relevant criteria, there is another that trumps them all: trust. Defined in academic literature as the willingness of one party to be vulnerable to the actions of another, trust has […]

Trust and family firms: what do we know?

Recognized by UNESCO as Intangible Cultural Heritage of Humanity, castells are human towers whose origins date back to the early 18th century in Catalunya. At a recent teambuilding event with other IESE faculty, I had the chance to discover their history – and experience first hand! – what it takes to build a castell. They […]

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