Reforms that make doing business easier

These days I’m teaching a course on Managing Corporate Growth in IESE’s Executive MBA (EMBA) program. One of the issues we’ve discussed is international expansion. We touched upon the difficulties of getting data in the African context. We discussed the shortcomings of official statistics -- if you follow this blog regularly, you may know that…

Globalization, Robots and a Future Scenario

We all understand globalization as the free movement of goods, ideas and people. Buying Chinese products in European stores, working together with foreign colleagues, and taking an online-course from a physically distant university are all results of globalization. Richard Baldwin, a Geneva-based economist, sees all these results as a consequence of a series of waves…

New Marketing is Changing Everything: Hyperservice and Servification

Two innovations to help you sell more: Hyperservice and servification, new formats in your commercial processes that change everything. What is your company doing to sell more? Are you innovating in the way you approach clients? What do you offer your consumers (current and future)? Are you selling the same way you have been in recent…
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