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Disney+ and the value of knowing your customer

Carmen Arroyo Nieto and Josep Valor November 25, 2019

On Nov. 12, a new streaming platform entered the market, aiming to dethrone the incumbent—Disney+ is ready to take on Netflix. Since 2015, Disney’s CEO Bob Iger had been planning the launch of the company’s over-the-top service. For a time, the $236 billion empire had been licensing its content to Netflix, but in the streaming […]

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Josep Valor

Josep Valor-Sabatier is professor of Information Systems and information technology and holder of the Indra Chair of Digital Strategy.

He received his Ph.D. in Operations Research from MIT, and his Sc.D. in Medical Engineering from the Harvard-MIT Division of Health Sciences and Technology. Josep Valor teaches extensively at the senior executive level on Management Information Systems, Media Management, Management of Technology, and Strategy.

Beatriz Iglesias

Beatriz is a student at the University of Navarra in Marketing with a mention in Corporate Communication. During three years, she has deepened her curiosity about media while developing her skills at the School of Communication. Currently, she is finishing her studies and taking part in new projects

Carmen Arroyo

Carmen Arroyo is a financial reporter for Euromoney Institutional Investor, which she joined after finishing her graduate studies in international politics at Columbia University in New York City. She also freelances for the news agency IPS News Service at their United Nations Bureau, covering migration and climate, and writes a newsletter on narrative journalism.

Marc Ferrer

Marc Ferrer is a Research Assistant of Chair of Digital Strategy, which he joined after finishing his double degree studies in Business Administration and Management and Journalism. He also freelances in some cultural magazines, covering music and literature, and co-directs a radio program and a talk show on YouTube.

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